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Common Questions and Answers!

What is a Professional Organizer?

A Professional Organizer is someone that helps you to take control of your stuff, your space, and even your time so that you are able to focus on the things that really matter to you. As a NAPO and NAPO Houston Chapter member, I have completed and continue to engage in ongoing training in specific organizing principles and practices. In addition, I have access to specialized resources and can refer clients to other recognized Professional Organizers when the need arises.

Why hire a Professional Organizer?

Not everybody has the time, energy, will, or skill set to complete their organizing projects on their own. 

 

A Professional Organizer brings specialized skills, strategies, ideas, and support so you can work through your organizing challenges, see your project through, and end up with something that works for you. I can help you get started, walk you through the whole process, do it for you, or help you adjust a trouble-spot when needed. My goal is always to help you make your space what you want it to be. As a NAPO member, I follow the NAPO Code of Ethics that you can review by clicking below.

What are the benefits of getting organized?

There are lots of them! You will gain space, time, peace, and enjoyment of the things you really treasure. You will let go of stress, frustration, waste, and that overwhelmed feeling that comes when your stuff controls you (instead of the other way around).

What kinds of projects do you work on?

I work with a variety of residential spaces and projects, from your children’s playroom to your kitchen pantry to your garage. I work on small projects and big, multi-area projects. Be sure to refer to the Services page for more specifics on services provided.

What parts of Houston do you serve?

I serve the Houston-Galveston area, primarily within a 45-minute drive from the Clear Lake area. If you live a little further out, give me a call and let's see if the distance is workable.

Do we work together or do you do it without me?

Usually, I work right alongside my clients as we sort, clean out, and re-home items.That way you have the chance to learn the process yourself so you can keep it up and recover on your own when things get out of order. Some clients prefer that I do most of the hands-on work. No matter how we work that out, it is important that you are part of the goal-setting and decision-making so that you're satisfied with the end result. That's my ultimate goal! 

What if I don't want you to touch my stuff?

Then I'll coach you and instruct you by showing and explaining, and you'll do the handling. Totally your prerogative.  And I always discuss the handling of your high value and delicate items with you.

How do I get started?

It’s simple. Call or email me and let’s talk…about what you want to accomplish, about how we can work together, and about whether my services and your needs are a good fit.

What happens after the first phone call?

We'll schedule one or more organizing sessions to get your project going! The first part of every organizing project is always eye-balling the actual project space and making a game plan. For larger projects, this will usually be scheduled as a short, initial session. For smaller projects (or when I'm already familiar with you and your space), the game-planning may take place at the beginning of the organizing session. Sometimes, we can even accomplish the game-planning remotely through video conferencing or pictures that you send. 

Will my sessions be confidential?

Absolutely. I will keep your information strictly confidential. Anything we discuss or work on together is just between you and me. 

How do you know how long a project will take?

By breaking the project down into manageable steps, I can give you a rough estimate of how long it will likely take and what we can reasonably accomplish in each session. Some variables impacting work pace are how focused we can be on the task at hand, how easy or difficult it is for you to make decisions, and whether you want and are able to complete "homework" tasks between sessions. Rest assured, I'll work with you and your personal style and constraints so we keep your project moving as efficiently as possible. It's important to me that you feel comfortable with the decisions you do make, you actually get to the point of enjoying the accomplishment, and you feel that my services have been a good value . 

How should I prepare for our organizing session?

There's usually not much you need to do. After we make a preliminary plan, either by phone or in person, I'll let you know if there are any preparatory steps you need to take before our first organizing session. Most often, you just need to have your space accessible, your pets secured, and items you don't want handled out of the work space...and then be ready for a productive work session when I get there!

What forms of payment do you accept?

I accept cash and checks, and payment is due at the end of each organizing session.

What is your cancellation policy?

I ask that you contact me at least 24 hours ahead of our appointment time if you need to cancel or reschedule. If you are not at home when I arrive for our scheduled appointment or you have to cancel less than 24 hours prior to our appointment, there will be a $50 cancellation fee. Please contact me via phone call or text, and I'll get you back on the schedule as soon as possible. 

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